Lesson 1 of 3 · 5 min
Connecting an ad account
Your ad account is linked, with the permissions the push actually needs.
Most connection problems are permission problems, and they show up later as a push that fails rather than as an error during setup.
Steps
- Sign in to the ad platform with an account that already has access to the ad account you want.
- Grant the permissions the connection asks for. Declining one usually breaks a feature rather than reducing scope safely.
- Confirm the right ad account is selected, not just the right login. People with agency access often have several.
- Check the connection shows as active before you rely on it.
Who should connect it
Someone with lasting access. If the connection is made by a contractor whose access is removed later, it stops working at that point.
What to watch for
Personal logins with temporary access to a client account are the most common cause of a connection that works for a month and then does not.